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FROM THE TOP INTERVIEW

Denella Ri'Chard
Senior Director, Trade Engagement & Onboard Sales, Holland America

In this podcast, Denella Ri’Chard, senior director of trade engagement and onboard sales for Holland America, provides the very latest details for the cruise line’s new Pinnacle-class ship, the Ryndam, which sets sail in May 2021.

In this lively conversation with Ruthanne Terrero, editorial director of Travel Agent magazine and Luxury Travel Advisor, Denella provides a great insider secret on how to offer clients the best cruise deals possible when combining various offerings in the marketplace (be sure to listen all the way to the end for that one).

She also lets us in on an Oprah Winfrey sighting on a recent cruise and talks about why Holland America is able to provide clients with very special experiences in Alaska (Did you know the cruise line has 3,500 employees on the ground up there?)

Europe is also top of mind and Denella explains how the cruise line stays late in certain chic ports, and sometimes even overnight, so guests can live like a local as the sun goes down.

And…if you’ve missed the latest news on Holland America’s additions to its prestigious Culinary Council, you’ll get the news here as well.

This is a podcast not to be missed as Denella and Ruthanne keep providing tips for the travel advisor throughout and how they can profit from sending their clients on a Holland America Cruise.

 

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